Course Aims

To focus on equipping delegates with the skills and confidence to function at a strategic level and with their teams to perform successfully to meet the aims and objectives of the organisation, through the understanding they develop during the course.

The skills participants will develop will be to

Identify the needs for building a successful team

Acquire problem solving & decision making skills

Understand and apply operational techniques

Appreciate the impact of information systems

Improve communication skills

Be able to react successfully under pressure

Relate to the strategic needs of the business, approach challenges, create vision

Effectively manage people, delegate, appraise and mentor 

The course is for

New or recently appointed managers or team leaders working with a new team or on a new project, managers wishing to refresh or improve their technique & experience, build their role and develop their motivational skills, style and impact.

Topics covered

The qualities that make a good manager

Developing a leadership style and using it to achieve objectives

Identifying management strengths and areas for improvement

Identifying management skills for teams

Choosing people who fit into your team

Setting priorities and objectives for your team and individuals

Motivating the team and creating the right environment

Being proactive, monitoring performance, building motivation & commitment

Dealing with problems & handling sensitive issues

Delegation and appraisal

How your style impacts on others

The benefits

This course will help you to understand your own attributes and the needs of your team, and enable you to develop the most successful style to meet the demands of the business.  Your communication, interpersonal, problem solving and decision-making skills will also be developed.  The key feature of this course is practical advice on business matters and the opportunity to translate this into action. This course will help you to organise resources to achieve results and delegate to build a winning team.

Course duration 2 days