Course Aims

To refresh the basics of grammar so that delegates can use grammar in spoken and written format, correctly and accurately to create a good impression and enhance the reputation of the business by giving it a professional appearance. 

The skills participants will develop will be to

Improve their confidence in using both spoken and written language

Practise their written skills

Improve their communication skills

Increase their experience in using a wider variety of grammar for different purposes

The course is for

Anyone who needs to increase their experience of formal communication in the workplace by using language in spoken or written format will benefit from this course which will introduce them to the basic rules of good grammar and enable them to give an excellent account of themselves and their organisation.  This course will suit anyone who speaks to clients regularly or provides any form of written documentation whether in sales, PR, journalism or as part of their reporting of management activities or weekly/monthly sales performance.  This course will also be of benefit to secretaries and administrative staff.

Topics covered

Why do we need punctuation

Spelling and grammar rules to remember

How to tell the difference between words that can confuse such as that & which

Using adjectives & verbs spoken and written language

Avoiding misuse of words and jargon

Structuring sentences

Writing style and structure; writing clearly & succinctly

Using captions and headlines in written language

Content & style of writing for different purposes

The benefits

This course will help those who deal with members of the public or to communicate more clearly and accurately with colleagues, avoiding misunderstandings, misinterpretation and time lost as a result.  Creating a positive and professional impression. 

Course duration 1 day