Course Aims

Successful organisations ensure the continuous learning and development of their employees, expanding their skills.  Coaching will make a valuable contribution and by developing this management skill, it will motivate and encourage your team.  Participants will gain an insight into how coaching works and allow participants to develop their own style.

The skills participants will develop will be to

Understand the qualities of a good coach

Develop the techniques of a coaching style

Set objectives

Deal with problems

Be proactive not reactive

The course is for

Managers and team leaders who want to improve the motivation and performance of their staff and create a culture of development which is supportive and positive.

Topics covered

Coaching - what? How?  Why?

How coaching differs from mentoring and counselling

The coaching relationship

The role of the coach

Using the 'Grow' mode;

Designing an action plan

Implementation and follow-up

The benefits

Using coaching techniques and styles will enable managers to understand the behaviours of their teams and communicate clearly and constructively , encouraging motivation and performance. 

Being proactive

Monitoring performance

Dealing with problems

Reflecting on your own performance

Handling sensitive issues

Dealing with confrontation

Building motivation and commitment

Stand Alone module - duration 1 day