Course Aims

To introduce and explain the benefits of the WWW and communication via the internet, improving the efficiency of the business, making time and cost savings.

The skills participants will develop will be to

Browse and search the WWW

Download files and edit data

Use favourites and bookmark pages

Use the e-mail facility

Use features of Outlook for contacts, appointments

The course is for

Anyone who wants to find data quickly and effectively and communicate with other organisations and individuals on an instant basis, with a considerable time and cost saving.

Topics covered

WWW 

Loading the browser and moving around

Searching for know sites and using search engines effectively

Bookmarking a page and using favourites

Downloading files and printing pages

Editing data with other applications

Using adobe acrobat reader for PDF files.

E-Mail

Loading Outlook and exploring the Outlook bar

Managing contacts

Storing data in the journal

Using the diary to manage appointments

Features and layout of e-mail, including stationery and design

Sending and receiving e-mail, replying & forwarding

Sending a fax (not Outlook XP)

Dealing with attachments

Sorting e-mails into folders

Using filters & rules to avoid spam

Use of the subject line, cc & bcc

The benefits

Today's modern business needs to act and move quickly using the latest communication methods available.  With facts at your instant disposal and continual contact with your clients, this will ensure your business stays competitive.

Course duration 1 day